Take away the entertaining advertisements for a minute and think about the insurance companies’ business model - they make money by collecting premiums from customers every month and hope they never need to make a claim. When claims are made, they have an army of processes and attorneys to keep their costs low, meaning if you speak to a cheery representative on the phone, they will attempt to coerce you into accepting the lowest amount possible. Now, this is just business practice and not necessarily illegal, but as a result, it’s important to hire a lawyer before speaking to the insurance company.
Understand Your Rights
By law, your insurance provider is obligated to treat you fairly if you make a claim due to a personal injury you suffered. If they act unjustly, this is referred to as “acting in bad faith.” Keep in mind, though, that when third party insurance companies are involved, such as the insurance company of the driver who was at fault in your accident, the same rights will not apply to you. Disagreeing on the value of a claim is not necessarily “bad faith”. However, delaying your claim, not paying promptly and not communicating with you can lead to a bad faith claim.
Bad faith claims can occur with a number of different types of personal injuries, from workmen’s comp to slips and falls or premises liability. If you feel as though you’re not getting the money you need - or deserve - to cover medical bills, lost wages and the pain and suffering you’ve endured from your injury, you need an experienced attorney on your side who’s familiar with the laws surrounding bad faith claims.
Ed Smith Can Help With Your Bad Faith Claim
Contact Ed Smith today if you believe your insurance company has acted in bad faith. As a lawyer who formerly worked for insurance companies, Ed Smith knows what you’re up against when your insurance company is acting in bad faith.